Privacy Policy

Last Updated: January 31, 2026

True North Aerial Imaging (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you work with us or visit our website.

1. Information We Collect

Personal Information

  • Name
  • Email address
  • Phone number
  • Business or property address
  • Project details you provide

Media & Project Data

  • Photos, videos, and aerial imagery captured during your project
  • Location data related to the project site
  • Any materials you voluntarily share for planning or reference

Website & Usage Data

  • Basic analytics (page views, browser type, device type)
  • Cookies or tracking tools used to improve site performance

We do not collect sensitive personal information unless you voluntarily provide it.

2. How We Use Your Information

We use your information to:

  • Communicate with you about your project
  • Deliver photography, videography, and related services
  • Improve our website and customer experience
  • Maintain internal records and project history
  • Share completed work with your permission (for portfolio or marketing use)

We do not sell or rent your information to third parties.

3. How We Protect Your Information

We take reasonable technical and organizational measures to protect your data, including:

  • Secure storage of project files
  • Limited access to client information
  • Encrypted communication when possible

While no system is 100% secure, we work to safeguard your information responsibly.

4. Sharing Your Information

We may share your information only when necessary:

  • With trusted service providers (e.g., cloud storage, editing platforms)
  • When required by law or legal process
  • With your explicit permission for marketing or portfolio use

We do not share your information for advertising or unrelated purposes.

5. Your Rights

You may request at any time:

  • Access to the information we have about you
  • Corrections to inaccurate information
  • Deletion of your personal data (unless required for legal or legitimate business purposes)

To make a request, contact us at: [email protected]

6. Media Ownership & Usage

Unless otherwise agreed in writing:

  • True North Aerial Imaging retains copyright to all photos and videos produced
  • Clients receive usage rights as outlined in their project agreement
  • We may request permission to use select images or footage for marketing, portfolio, or social media

You may decline marketing use at any time.

7. Cookies & Tracking

Our website may use cookies or similar technologies to improve functionality and analyze basic usage. You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

True North Aerial Imaging
Email: [email protected]
Phone: (704) 978-8480
Website: www.truenorthaerialimaging.com